Privacy Policy

1.Information We Collect

We collect personal and non-personal information when you interact with our website, including but not limited to:

Personal Information:

Name

Email address

Phone number

Shipping and billing address

Payment details (processed securely via third-party payment processors)

Health-related information (only if you voluntarily provide it for consultations)

Non-Personal Information:

IP address

Browser type and version

Operating system

Pages visited and time spent on the website

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage our Ayurvedic products and services

To process payments and deliver orders

To offer customer support and respond to inquiries

To personalize your experience on the website

To send promotional emails (with your consent)

To comply with legal or regulatory obligations

3. Health and Sensitive Information

If you choose to provide health-related or sensitive personal data (e.g., during Ayurvedic consultations), we will only use it to provide you with the requested service. We will not share this data with third parties unless required by law or with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies may collect non-personal data such as:

Website usage data

Preferences and session information

You can control or disable cookies through your browser settings. However, some features of our website may not function properly without them.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Service providers (e.g., payment processors, shipping providers)

Legal authorities when required by law

Analytics tools (e.g., Google Analytics) to understand site performance

All third parties are required to keep your data secure and use it only for the purposes we specify.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, or loss.

7. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time

Object to or restrict certain types of data processing

File a complaint with a data protection authority

To exercise any of these rights, contact us at [Your Email Address].

8. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, or as required by law (e.g., for tax or accounting purposes).

9. Children’s Privacy

Our website is not intended for use by children under the age of 13 (or relevant age under local laws). We do not knowingly collect personal data from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page regularly for any changes. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@pranacharyaarogyam.com

Phone: +91-8923840848